Frequently asked questions

Answers to the most common questions about the shop, Bomboniere Live, corporate gifts, courses and bespoke projects.

Shop

Are the objects handmade? +

Yes. The pieces are made in the Soffio d'Arte workshop. Techniques and materials may vary from one collection to another and are stated on each product page.

Will the piece be identical to the photograph? +

The photograph shows the model. Hand-working can produce slight variations in shape, size, colour or finish, and these are what make every piece unique.

Can I choose the colour? +

Where variants are available, you can select them on the product page. Other requests are assessed separately and may involve additional time and cost.

Will a sold-out piece come back in stock? +

It depends on the collection and on the workshop's schedule. Use the back-in-stock alert where available, or contact us quoting the product.

How should I clean an object? +

Follow the instructions given on the product page. In general we recommend gentle cleaning, avoiding knocks, abrasives and sudden changes in temperature that the particular piece may not withstand.

Bomboniere Live

Is the service only for weddings? +

No. It can also be arranged for first communions, confirmations, christenings, anniversaries and other private events.

Are all the wedding favours made on site? +

That depends on the design, the quantity and the schedule of the event. Live glassworking is the heart of the service; any additional stages are agreed beforehand.

Can the design and colours be personalised? +

Yes, within the technical limits of the project. All choices are settled before confirmation.

How do I check availability? +

Send us the date, the venue, the type of event and an approximate number of guests. You will receive an initial reply along with the options available.

How far in advance should I get in touch? +

As early as possible, especially for the busiest months. Availability depends on the events calendar and on the workshop's production schedule.

Corporate Gifts

Can I order small quantities? +

Yes, when the product and the timing allow. The minimum quantity is assessed according to the solution chosen.

Can you personalise the gift? +

We can look at colours, details, packaging or small runs. Not every kind of personalisation is technically possible.

What information do you need for a quote? +

The occasion, the quantity, the delivery date, an approximate budget and the type of personalisation.

Do you also work with hotels and restaurants? +

The workshop considers supplies and projects for hospitality, restaurants, professional practices and corporate spaces.

Courses

Are the courses running yet? +

Not yet. The project is still in development.

How will I know when enrolment opens? +

Join the waiting list on the Courses page.

Will they be available to buy online? +

Yes. Once they are available, each date will have its own page with the programme, the price, the places available and online booking.

Do I need any experience? +

That will depend on the individual course. The level required will always be stated on the page for each date.

Bespoke projects

Do you make anything to order? +

No. Every project is assessed on technique, complexity, timing and the workshop's availability.

What information should I send? +

The purpose, dimensions, quantity, images or drawings, colours, date and an approximate budget.

Do you carry out repairs? +

No. Soffio d'Arte does not offer a glass repair service.

Why does a bespoke piece cost more than a product from the shop? +

Because it calls for design work, trial pieces where needed, preparation and dedicated craftsmanship, on top of the cost of the material.

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